How It Works
At Wildstone AI, we believe powerful technology should feel simple. That’s why we’ve designed a smooth, stress-free process to take you from idea to intelligent chatbot—without the overwhelm. Whether you're here to capture more leads, support your team, or enhance customer experience, we’ll build a solution tailored to your needs.
1. Discovery & Planning
We start with a conversation. You tell us about your business, your goals, your audience, and the kind of support you want your chatbot to offer—whether that's lead generation, customer service, or internal team assistance. We’ll help you decide what your chatbot should say, do, and automate.
This step includes:
Understanding your business and sector
Identifying your ideal chatbot use cases
Mapping out your customer journey or team needs
2. Custom Chatbot Design
Once we have a clear understanding, we begin building your chatbot. Everything is tailored—from the tone of voice to the conversation flow—based on your brand, goals, and the information you provide. There’s no generic template here. We build a chatbot that sounds like you and works for your audience.
We handle:
Script writing and conversation design
Decision trees and lead qualification paths
Visual styling (where applicable)
3. Build & Setup
Next, we bring your chatbot to life. We’ll build it using our smart, flexible platform—ensuring everything is functioning smoothly, accurately, and ready to go. We’ll integrate it with your website or preferred platforms, and test the flows to make sure users have a seamless experience.
During this step, we:
Build the bot based on your approved design
Test for clarity, logic, and user experience
Install it on your website or provide embed code
4. Launch & Go Live
Once your chatbot is fully built and tested, we’ll launch it on your website or chosen platform. From that moment, it’s working quietly in the background—engaging visitors, answering questions, and capturing leads, 24/7. You won’t need to manage anything on your end; we take care of the entire setup and ensure everything runs smoothly.
After launch, we’ll keep an eye on performance during the early days and make sure your chatbot is doing exactly what it should. If anything needs adjusting, we’re just a message away.
5. Ongoing Support & Optimisation
Your business isn’t static, and your chatbot shouldn’t be either. We offer ongoing support to help you adapt, refine, and improve your bot over time. Whether it’s updating responses, adding new questions, or improving how the chatbot handles conversations, we handle it for you.
You won’t need to monitor the bot yourself or worry about the tech—we’ll check in regularly, recommend updates if needed, and make sure your chatbot continues to deliver real value as your business grows